Qme, an innovative Egyptian SaaS startup, has successfully raised $3 million in a seed funding round led by AHOY, a multi-sector technology company, along with strategic investors from the Gulf Cooperation Council (GCC). This funding marks a significant milestone for Qme as it seeks to enhance customer interaction management across the GCC and Africa through advanced AI-driven solutions.
Partnership Announcement at LEAP 2025
The announcement of the funding came on February 12, 2025, during the LEAP 2025 conference in Riyadh, where Qme signed a memorandum of understanding with AHOY. This partnership is poised to redefine customer interaction management, leveraging cutting-edge technology to improve service delivery and operational efficiency.
AHOY's involvement extends beyond financial backing; it embodies a shared technological vision that encompasses logistics, aviation, and traffic management. This collaboration will provide Qme with invaluable access to advanced technology and extensive market expertise, facilitating the startup's expansion across the region.
Expansion Plans and Innovation
As part of AHOY's Startup Builder initiative, Qme joins a network dedicated to supporting 10,000 entrepreneurs and 30,000 software developers in the Middle East. This initiative not only fosters innovation in the tech sector but also promotes advancements across critical infrastructure areas, including transportation and smart city development.
Qme aims to tackle prevalent efficiency challenges within customer service environments. Its AI-powered platform addresses issues related to inefficient queuing systems and outdated appointment-booking methods, responding to a growing demand for innovative solutions that minimize wait times. Since its commercial launch in 2023, Qme has successfully served over 100,000 customers across various sectors, including healthcare, banking, and government, focusing on reducing average wait times and lowering no-show rates.
Aiming for Global Reach
The recent funding round and partnership with AHOY position Qme to penetrate complex markets throughout the GCC and Africa, with aspirations for global expansion. The startup's commitment to enhancing customer interaction management through technology aligns with the evolving needs of consumers who increasingly seek efficient and seamless service experiences.
As Qme embarks on this new chapter, the startup is set to play a pivotal role in transforming how businesses manage customer interactions, ultimately contributing to more efficient service delivery across multiple sectors.
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