Submarine Cable Issues Disrupt Internet Access, Impact Banking Services in Africa.

26 Apr 2024

Several African countries are experiencing widespread internet disruptions due to issues with critical underwater cables. This has caused outages for internet service providers and impacted online activities in various regions.

Seacom, a South African internet provider, reported a service-affecting outage on the West African Cable System, a vital submarine network. This disruption has affected internet connectivity for many users.

In Nigeria, a major fiber optic cable cut in Ghana impacted MainOne, a key internet provider serving numerous Nigerian banks. This resulted in difficulties for customers trying to access online banking services and utilize USSD mobile banking options.

Reports from various sources confirm widespread Internet issues, including struggles with using banking apps and accessing the Internet smoothly. Sterling Bank, a Nigerian institution, even issued a communication acknowledging difficulties with some online banking activities. Lemfi, an African remittance service, also informed customers about experiencing downtime.

Efforts are underway to address the situation. Seacom is rerouting traffic through alternative paths to minimize congestion. MainOne has confirmed that a technical team is actively working on a solution.

However, the situation remains concerning. While alternative routes are currently operational, service towards Europe from locations like South Africa could be at risk if these fail.

The specific cause of the cable cuts is yet to be determined. News outlets in South Africa, like news24, reported that multiple subsea cable failures between the country and Europe are impacting various network providers. Additionally, outages have been reported in other submarine cables like AAE1 and EIG across Africa.


Play audio


Share:

Comments

No comments

Add your comment

Search Blog

Recent Posts

How to Use Customer Feedback to Drive Product Innovation In today’s competitive marketplace, listening to c...
How Embedded Finance Is Changing Customer Expectations of Digital Banks Embedded finance is transforming the way consumers...
The Importance of Agile Methodologies for Startup Success In today’s fast-paced business landscape, where...
AI Will Power the Next Wave of Financial Inclusion, Says SANEF’s Uche Uzoebo As progress continues in enhancing financial inc...
Meta Rolls Out New Facebook Measures to Suppress Spam and Support Real Creators Meta has announced a series of new measures aime...

Related Post

Lumi Business Joins Forces with Chowdeck to Power Smart Inventory for Restaurants in Nigeria
Lagos, Nigeria – 17/04/2025 – For restaurants and food businesses across Niger...
Is Lumi Business the Most Advanced Business Management Solution in Nigeria?
Is Lumi Business the Most Advanced Business Management Solution in Nigeria?...
Lessons from the Techpoint Africa x WellaHealth Startup Growth Forum
Event Coverage by TechpointTechpoint Africa in partnership with WellaHealth, a l...
Logo

Accelerating the growth of Africa's tech ecosystem